At CSC Services, we believe clear communication builds confidence. When Pharmaron approached us to carry out trench concrete repair on the effluent channel, we jumped into action. We combined technical precision with friendly collaboration, and we kept their team fully informed every step of the way. Because we prioritise both outcomes and relationships, we delivered robust repair that meets performance standards and also reinforces trust.
Pharmaron identified areas within their effluent trench where concrete had deteriorated, posing risks to structural integrity and environmental safety. The trench base and walls showed signs of damage that required prompt intervention. Rather than provide a generic fix, Pharmaron sought a long-lasting solution that would restore functionality and reassure their operations team.
We faced a delicate situation. The effluent trench operates within a regulated manufacturing environment where outages or contamination simply aren’t tolerated. We couldn’t disrupt operations and we had to manage every step carefully. Moreover, Pharmaron needed full visibility over the repair process, from planning through to completion, which meant developing a clear staged repair programme with costings, timelines and milestones that inspired confidence.
We began by deploying our engineers and project managers to conduct a full assessment. We mapped out the exact scope of trench concrete repair needed and structured a staged plan that focused on both base and wall remediation. We also recommended adding over-banding membrane seals to the expansion joints to prevent future failures and to protect the integrity of the repaired surfaces.
We hosted formal weekly governance meetings to update progress at every stage. This allowed us, and the client, to respond quickly to any challenges and to adapt as needed. Our craftsmanship combined reliable concrete repair techniques with robust communication, so Pharmaron always felt informed and assured. As a result, we completed the trench concrete repair to schedule and within budget without interrupting operations.
The working relationship between CSC Services and Pharmaron Cramlington throughout the project was highly professional and became more of a partnership as the project progressed.
Because we tackled the challenge with a structured approach and clear communication, Pharmaron now possess an effluent trench that will last for years to come. More importantly, the project underscored how CSC Services delivers not just technical solutions but also transparency and respect. Our clients trust us because we make them feel involved, informed and confident in our execution, and that trust builds upon itself for future collaborations.
If you’re managing concrete infrastructure, particularly in sensitive environments like effluent trenches, chemical plants or production facilities, CSC Services can deliver dependable, communicative and expert trench concrete repair that respects day-to-day operations.
Contact us today to find out how we can partner with you to deliver value, safety and lasting results.